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FAQ

Got Questions? We've Got Answers!
Designed to provide you with quick and comprehensive responses to the most common queries about go noknok. Whether it's about subscriptions, features, or installation, find the information you need right here. Your journey to a more convenient doorstep starts with knowledge.

What is Gonoknok?

Gonoknok is an innovative ecosystem that includes a smart parcel box, a mobile app, and related services. It provides a secure and convenient solution for receiving deliveries and sending parcels (returns included) from the comfort of your home. The system features a lockable smart box installed at your front door, serving as a secure storage unit for incoming and outgoing parcels.

Can I use Gonoknok for returns and sending parcels?

Absolutely. With the Gonoknok Pro subscription, you can use Gonoknok to conveniently return unwanted parcels or send new parcels (great for C2C sellers). Simply place the item in the smart parcel box and initiate the return process through the app. Gonoknok will take care of the rest.

How does the Gonoknok ecosystem enhance security?

The Gonoknok ecosystem offers an array of security features, including HD camera monitoring, remote app control lock, two-way speaker communication, a local emergency button, buzzer, siren and night vision. These features work together to increase the security of your front door and turn any door into a smart door.

Is Gonoknok available in my area?

Join our waiting list to receive updates on availability in your area. Alternatively, for more information about upcoming area releases, feel free to reach out to us directly.

Is installation fixtures included in the package?

Yes, the package includes all necessary installation hardware and detailed instructions to guide you through the setup process. What’s even better, as part of your purchase we will install it for you for free!