

App Features
Explore the extensive array of features within the GONOKNOK mobile app, allowing you to seamlessly connect to the GONOKNOK ecosystem right from the convenience of your smartphone.
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Parcel Management for Online Sellers
Pack, schedule pickups and ship directly from home with GONOKNOK. Say goodbye to time-consuming trips to lockers and post offices. The GONOKNOK parcel system transforms your online selling experience by providing hassle-free, contactless parcel pickup.
Our Partners
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Discover How GONOKNOK is Transforming Lives
I adore my GONOKNOK and recommend it to everyone even my Avon representative and post office staff enjoy it. My post lady even did a happy skip after using it for the first time!
- Tracy, Trustpilot
- Tracy, Trustpilot
As a cosmetic injector, I recommend GONOKNOK for securely storing medications and items. Its signature feature inside the lid prevents missed deliveries, making it ideal for safe storage, highly recommend it.
- James, Trustpilot
- James, Trustpilot
The customer care team is responsive, and attentive. The product itself is amazing: large, durable and user-friendly for parcel delivery. It’s super handy when I’m not home, with the simple to use app. My Local Royal Mail appreciates the ease of using GONOKNOK.
- Marley, Trustpilot
- Marley, Trustpilot
FAQ
Got Questions? We've Got Answers!
Designed to provide you with quick and comprehensive responses to the most common queries about GONOKNOK. Whether it's about subscriptions, features, or installation, find the information you need right here. Your journey to a more convenient doorstep starts with knowledge.
Designed to provide you with quick and comprehensive responses to the most common queries about GONOKNOK. Whether it's about subscriptions, features, or installation, find the information you need right here. Your journey to a more convenient doorstep starts with knowledge.
What is GONOKNOK?
GONOKNOK is an innovative parcel system that includes a smart parcel box, a mobile app and related services. It provides a secure and convenient solution for receiving deliveries and sending parcels (returns included) from the comfort of your home. The system features a lockable smart box impact resistance installed at your front door, serving as a secure storage unit for incoming and outgoing parcels.
Can I use GONOKNOK for returns and sending parcels?
Absolutely. With the GONOKNOK subscription plan, you can use GONOKNOK to conveniently return unwanted parcels or send new parcels (great for C2C sellers). Simply place the item in the smart parcel box and initiate the return process through the GONOKNOK app.
How does the GONOKNOK ecosystem enhance security?
The GONOKNOK ecosystem offers an array of security features including HD camera monitoring, remote app control lock, two-way speaker communication, a local emergency button, buzzer, siren and night vision, account sharing and more. These features work together to increase the security of your front door and turn any door into a smart door.
Is GONOKNOK available in my area?
GONOKNOK is available throughout the entire UK! If you're interested in our services, we have local agents ready to assist with installation.
Is installation fixtures included in the package?
Yes, the package includes all necessary installation hardware and detailed instructions to guide you through the step by step setup process. Please check out our Guide Hub for installation video guides and tutorials.
Do I need a subscription plan?
Every Gonoknok smart parcel box comes with the Basic Plan, which includes all the essential features for sending, receiving, and returning parcels from anywhere. If you require additional features, you can easily upgrade to our Plus or Pro plans to unlock more advanced capabilities.
Visit our Plans page for more information
Visit our Plans page for more information
What is included in the GONOKNOK smart box?
It includes the main GONOKNOK smart parcel box (with built-in Motion Detector sensors, FULL-HD Camera, Microphone & Speaker, Ring Bell button, and Antenna), Secret Key, Installation kit (Hinges, Nuts & Bolts for Wall mounting), User manual, a powerful 10,000 mAh capacity Battery, and a Range Extender Antenna. Additionally, If needed, you can also add components like a metal Hanging Post to suit your specific home requirements.
Note: All GONOKNOK devices come with a *FREE mobile app, and a *FREE Basic Plan included. For more information, please refer to our Plans page.
Note: All GONOKNOK devices come with a *FREE mobile app, and a *FREE Basic Plan included. For more information, please refer to our Plans page.