1.Subscription Agreement:

 

By subscribing to Go NokNok's smart parcel box service, you agree to the following terms and conditions.

 

2.Subscription Duration:

The subscription period begins on the date of activation and continues for the specified subscription term.

 

3.Cancellation Policy:

In order to cancel your subscription and avoid any further charges, you must return the Go NokNok smart parcel box in its original condition within 7 days from the date of cancellation request.

 

4.Return Process:

To initiate the return process, contact our customer support at hello@gonoknok.com to obtain a return authorization. The smart parcel box must be returned in its original packaging with all accessories included.

 

5.Return Shipping:

Customers are responsible for the cost of return shipping. We recommend using a trackable shipping method to ensure the safe return of the smart parcel box.

 

6.Inspection and Refund:

 

Upon receiving the returned smart parcel box, it will be inspected for any damages. A refund will be issued within 7 working days of receiving the returned item, provided that the box is in its original condition.

 

7.Damaged or Incomplete Returns:

If the smart parcel box is returned damaged or with missing components, a fee may be deducted from the refund amount to cover the cost of repairs or replacement.

 

8.Late Returns:

Late returns may be subject to additional charges. It is the customer's responsibility to ensure timely return to avoid any extra fees.

 

9.Subscription Termination:

Your subscription will be officially terminated upon the successful return and inspection of the smart parcel box.

 

10.Continued Usage After Cancellation:

Continuing to use the smart parcel box after subscription cancellation may result in additional charges.

 

11.Changes to Terms:

Go NokNok reserves the right to modify these terms and conditions at any time. Customers will be notified of any changes.

By subscribing to Go NokNok's smart parcel box service, you acknowledge that you have read, understood, and agreed to these terms and conditions.