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This website is operated by GO NOKNOK, registered in England & Wales under company number 14754032, with a registered office at Unit 3, Fisher Industrial Estate, Newcastle Upon Tyne, NE6 4LT, United Kingdom,
Our contact details are:
By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not accept these terms, please do not use this site.
You agree:
GO NOKNOK offers smart parcel boxes and related services via subscription plans. Full details, features, and pricing are described on our product pages.
We take all reasonable steps to ensure the information on our website is accurate, but cannot guarantee it is free from errors. If you spot an error, please contact us.
By placing an order through our site, you confirm that:
Once you place an order, you will receive an email acknowledging we have received it. This does not mean we have accepted your order. Acceptance happens only when you receive a shipment confirmation.
All prices include VAT (if applicable) and are displayed in GBP.
We reserve the right to change prices at any time, but changes will not affect orders already placed and confirmed.
Payment methods are shown at checkout. Payment must be cleared before dispatch.
We aim to dispatch orders within the stated timescales on our website, but timescales are estimates and delays may occur due to circumstances beyond our control.
Delivery is complete once the parcel box is delivered to your address.
If you are a UK consumer, you have the right to cancel most online purchases within 14 days of delivery under the Consumer Contracts Regulations.
If the product is faulty, you are entitled to a repair, replacement, or refund under the Consumer Rights Act 2015.
Full details on returns and cancellations are provided in our Returns Policy.
All content on this website — including text, images, logos, product designs, software, and videos — is protected by copyright, trademarks, and design rights owned by GO NOKNOK or licensed to us.
You may not reproduce or reuse any content without our written permission.
We will not be liable for any loss of profits, loss of business, or indirect damages arising from your use of this website or the purchase of our products.
Nothing in these terms excludes liability for death or personal injury caused by negligence, or any liability that cannot be excluded under UK law.
We aim to keep the website online 24/7 but cannot guarantee uninterrupted access. We reserve the right to suspend or modify the website without notice.
We take reasonable cybersecurity precautions but cannot guarantee the website is free of viruses. Users are responsible for their own antivirus protection.
Our website may include links to third-party sites. We have no control over those websites and accept no responsibility for their content or policies.
We may update these Terms & Conditions from time to time. Please check back regularly for any changes. By continuing to use the website after updates, you accept the revised terms.
These terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the English courts.
If you have any questions about these Terms & Conditions, please contact: