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GONOKNOK HELP DESK
💡Watch our GONOKNOK Guide Hub for Step-by-Step Video Tutorials on
GONOKNOK Device Setup and more.
GONOKNOK Device Setup and more.
FAQ
Got Questions? We've Got Answers!
Designed to provide you with quick and comprehensive responses to the most common queries about GONOKNOK. Whether it's about subscriptions, features, or installation, find the information you need right here. Your journey to a more convenient doorstep starts with knowledge.
Designed to provide you with quick and comprehensive responses to the most common queries about GONOKNOK. Whether it's about subscriptions, features, or installation, find the information you need right here. Your journey to a more convenient doorstep starts with knowledge.
What is GONOKNOK?
GONOKNOK is an innovative parcel system that includes a smart parcel box, a mobile app and related services. It provides a secure and convenient solution for receiving deliveries and sending parcels (returns included) from the comfort of your home. The system features a lockable smart box impact resistance installed at your front door, serving as a secure storage unit for incoming and outgoing parcels.
Can I use GONOKNOK for returns and sending parcels?
Absolutely. With the GONOKNOK subscription plan, you can use GONOKNOK to conveniently return unwanted parcels or send new parcels (great for C2C sellers). Simply place the item in the smart parcel box and initiate the return process through the GONOKNOK app.
How does the GONOKNOK ecosystem enhance security?
The GONOKNOK ecosystem offers an array of security features including HD camera monitoring, remote app control lock, two-way speaker communication, a local emergency button, buzzer, siren and night vision, account sharing and more. These features work together to increase the security of your front door and turn any door into a smart door.
Is GONOKNOK available in my area?
GONOKNOK is available throughout the entire UK! If you're interested in our services, we have local agents ready to assist with installation.
Is installation fixtures included in the package?
Yes, the package includes all necessary installation hardware and detailed instructions to guide you through the step by step setup process. Please check out our Guide Hub for installation video guides and tutorials.