Installation is simple! Mount your GO NOKNOK to your door or wall using the included mounting kit. Download the GO NOKNOK app, scan the QR code on your device, and follow the setup wizard. The app will guide you through connecting to Wi-Fi and configuring your preferences.

Your GO NOKNOK package includes the smart doorbell device, mounting kit with screws and anchors, USB-C charging cable, quick start guide, and warranty information. Make sure to download the GO NOKNOK app from your device's app store.

Open the GO NOKNOK app and follow the setup process. The app will automatically detect your device and guide you through connecting to your home Wi-Fi network. Make sure your device is within range of your Wi-Fi router during setup.

Open the GO NOKNOK app and tap the 'Live View' button. You can also receive notifications when motion is detected or someone rings the doorbell, allowing you to instantly see who's at your door from anywhere in the world.

Yes! GO NOKNOK features two-way audio communication. When someone rings your doorbell, you can speak to them directly through the app using your phone's microphone and speaker.

In the GO NOKNOK app, go to Settings > Motion Detection. You can adjust sensitivity levels, set detection zones, and customize notification preferences. You'll receive instant alerts when motion is detected at your door.

Delivery drivers can access your GO NOKNOK using the unique access code provided with your device. They simply enter the code on the keypad, and the secure compartment opens for safe package delivery. You'll receive a notification when a delivery is made.

GO NOKNOK is compatible with major courier services including Royal Mail, DHL, DPD, Amazon Prime, Yodel, and many others. The secure access system works with any delivery service that can enter a code.

To retrieve packages, open the GO NOKNOK app and tap 'Unlock' or use your personal access code on the device keypad. The secure compartment will open, allowing you to safely collect your deliveries.

The GO NOKNOK battery typically lasts 3-6 months depending on usage. You'll receive low battery alerts in the app when it's time to recharge. Simply connect the included USB-C cable to charge your device.

Yes! GO NOKNOK can be powered via USB-C cable for continuous operation. This is ideal if you have a power outlet near your door. The device will automatically switch between battery and wired power.

Open the GO NOKNOK app and go to Device Settings. You'll see the current battery level displayed. You can also enable battery level notifications to stay informed about your device's power status.

Absolutely! All video footage is encrypted and stored securely. You have full control over your data - you can delete recordings at any time, and we never share your personal information with third parties.

Yes! You can invite family members to your GO NOKNOK account through the app. They'll have their own login credentials and can access live video, receive notifications, and unlock the device when needed.

GO NOKNOK has built-in tamper detection. If someone attempts to remove or damage your device, you'll receive an immediate alert, and the device will record video evidence. The tamper-resistant design also helps prevent unauthorized access.

First, ensure your device is within range of your Wi-Fi router. Try restarting both your GO NOKNOK device and your router. If the issue persists, check that your Wi-Fi password is correct and that your network supports 2.4GHz connections.

Check that notifications are enabled in your phone's settings for the GO NOKNOK app. Also verify that your device is online and connected to Wi-Fi. You can test notifications by triggering motion detection or ringing the doorbell.

Clean the camera lens with a soft, dry cloth. Ensure the device is mounted in a well-lit area and that the lens isn't obstructed. You can also adjust video quality settings in the app under Device Settings > Video Quality.

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