Gonoknok is available throughout the entire UK! Every Gonoknok smart parcel box comes with the Basic Plan, which includes all the essential features for sending, receiving, and returning parcels from anywhere. If you require additional features, you can easily upgrade to our Plus or Pro plans to unlock more advanced capabilities.

Gonoknok is an innovative parcel system that includes a smart parcel box, a mobile app, and related software/services. It provides a secure and convenient solution for receiving deliveries and sending parcels (returns included) from the comfort of your home. The system features a lockable smart box installed at your front door, serving as a secure storage unit for incoming and outgoing parcels.

Absolutely. With the Gonoknok Plus Plan, you can use Gonoknok to conveniently return unwanted parcels or send new parcels (great for C2C sellers). Simply place the item in the smart parcel box and initiate the return process through the app. Gonoknok.

The Gonoknok ecosystem offers an array of security features, including HD camera monitoring, remote app control lock, two-way speaker communication, a local emergency button, buzzer, siren and night vision and impact resistance design. These features work together to increase the security of your front door and turn any door into a smart door.

Yes, the package includes all necessary installation hardware and detailed instructions to guide you through the step by step setup process. Please go to our Guide Hub or visit our YouTube channel to get help in installing your Gonoknok.

The Gonoknok app is compatible with a wide range of smartphones and can be downloaded from Apple App Store (iOS devices) and Google Play Store (Android).

The Gonoknok app provides real-time alerts when someone presses your buzzer or notifies you of detected motion within up to 60-70ft of your front door. This ensures you stay informed about any activity in your door's vicinity.

The Gonoknok ecosystem operates in three key steps:
1. Parcel Delivery: When a delivery is made to your address, the parcel is securely placed inside the smart box while all is recorded. You receive a real-time notification on your smartphone through the Gonoknok app.
2. Communication with Driver: While you're away, you can engage in a two-way conversation with the delivery driver using the app. This helps ensure a seamless delivery process and provides an added layer of security.
3. Secure Storage: The smart box is lockable and acts as a VIP post box, safeguarding your parcels until you retrieve them. You can also use the system to return unwanted parcels.